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Form of work
SalaryPosition:Sites Admin
Hours: Monday to Friday; 8:30am-5:00pm
Type: Full-Time; Fixed-Term 6 months contract
Location: Remote
What we offer:
- FAMILY focused culture
- Excellent Training Program
- Supportive continuous learning environment
- Competitive Wage
Primary duties and responsibilities:
- Responsible for handling all site related requests and processes accurately and efficiently
- Handle site inquires and complaints
- Liaise with client support group for all site related complaints from clients
- Liaise with sites throughout diplomatically, while maintaining a strong and effective relationship
- Be proficient in finding and setting-up new sites, this includes the co-ordination of training for sites
- Responsible for handling site supply orders, new site set-ups and site cancellations
- Ensure services are compliant with all applicable legislation
- Ability to negotiate and persuade sites to meet pricing objectives
- Follow DriverCheck’s policies and procedures
- Work in conjunction with other department staff to provide efficient process flow across the organization
- Assist in developing and implementing new processes and work flow
- Other duties as may be assigned
What you need to be successful in the role:
- Excellent customer service and communication skills while maintaining quality
- Detail oriented and accurate
- Demonstrate excellent critical thinking, decision-making and problem-solving skills
- Ability to multi-task, prioritizing and managing time effectively in order to optimize productivity and meet critical deadlines in a fast-paced environment
- Ability to work independently and in conjunction with co-workers in the customer service department in particular the sites staff to ensure the department operates efficiently and effectively on a daily basis
- Ability to communicate in French is considered an asset
If you want to work in an environment that is positive, challenging, and safe, where your contributions are valued, apply now.
DriverCheck is committed to creating an Accessible environment for our employees and potential employees; we will attempt to make appropriate accommodations throughout the entire recruitment process. Accommodations are made upon request
