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SalaryWe're looking to hire a full-time Inside Sales Rep for our fast growing eCommerce business where we specialize in the sale and installation support of off-grid, mobile and emergency backup solar power systems.
As an inside sales team member within our company of 45+ team members spread across the globe, your day to day responsibilities will include heavy amounts of inbound and outbound phone calls, live chats and emails.
To be successful in this role, you should have excellent organization skills along with strong interpersonal and communication skills. We are looking for an organized, hardworking person, with exceptional problem-solving skills and some sales experience.
To ensure success as an inside sales and service rep, you should be committed to providing attentive support and be skilled at using computers and software. Top-notch sales and service reps are courteous, proactive, and well-organized professionals who understand how to delivery legendary customer experiences.
More Day to Day Responsibilities:
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Answering heavy amounts of inbound customer questions and sending additional information via email and live chat.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and delivery legendary customer experiences.
Inside Sales & Service Requirements:
- High school diploma or equivalent
- At least 2 years' experience in the customer service/sales field
- Meticulous approach to administrative tasks
- Exceptional interpersonal, written, and verbal communication skills
- Proficiency with virtual office technology and equipment
- Creativity and strong problem-solving skills
- Solid interpersonal skills
- Strong task and time management skills
- Basic math abilities and an understanding of basic financial concepts
Bonus Experience:
- A background or interest in electricity, solar power, renewable energy, off-grid living.
- Have experience working with Shopify and/or Wordpress websites
What we can offer you:
- A competitive salary with long term vision
- Grounded and team-oriented workplace in a progressive environment that is at the forefront of a fast evolving business sector.
- Commitment to the training and growth opportunities for long-term career development.
Great team atmosphere and supportive working environment.
Job Types: Full-time, Permanent
Salary: $20.00-$25.00 per hour
Benefits:
- Casual dress
- Company events
- Paid time off
- Work from home
Schedule:
- 8 hour shift
Application question(s):
- Tell us why you think you're a good fit for this role?
Experience:
- sales: 1 year (preferred)
- Electrical: 1 year (preferred)
Work Location: In person
Application deadline: 2024-03-15
Expected start date: 2024-03-25
