Sr Business Analyst

What you'll do
Our Business Analysts are the hands-on, business alignment primes with our Supply Chain Business partners. Working in an agile team, you will leverage your requirements and benefits analysis skills to help the squad build stories, refine backlogs, facilitating discussions and helping with product strategy. You partner closely with Product Owners, Scrum Masters, Architects, Operations Support and Project Leads to build enterprise grade solutions.
In this role, you'll :

• Deliver quality work in an agile delivery model in a team environment
• Facilitate requirements gathering sessions with multiple stakeholders to extract requirements using best practice methods and tools.
• Create deliverables - process flows, business requirements documents, high level designs - for stakeholder approval using best practice methods and tools.
• Create and maintain product documentation and assist with epic and story management in JIRA
• Help the squad understand non-functional and functional requirements by bridging business and technical communications
• Work with Product Owners, technical groups and leadership teams to ensure all initiative benefits, deliverables and impacts are widely understood
• Participate in initiatives that contribute to the development of new Supply Chain strategies and co-ordinate and support their rollout
• Act as a change agent or subject matter expert for change initiatives
• Communicate timelines, dependencies, constraints, and progress quickly and effectively
• Track requirements through downstream processes to ensure consistent, accurate translation of requirements through design, build and test cycles.

What You Bring

• Business Analysis certification (CBAP preferred) or equivalent work experience in a retail supply chain environment
• Agile certification (SAFe, preferred)
• Ability to impact operations and effect change without being confrontational
• Perform stakeholder analysis and requirements gathering session with key business stakeholders to establish business needs and workflows
• Proven analytical, critical thinking, documentation, and proactive problem-solving skills
• Comprehensive understanding of technology & software development processes and methodologies
• Experience working in an Agile Scrum environment
• Develop and maintain business analysis artifacts (BRD, user stories, epics, use cases, etc.)
• Experience with collaboration tools like Microsoft Teams, JIRA and Confluence
• Excellent communication and interpersonal skills
• Understanding of Supply Chain capabilities, such as Order Management, B2B, B2C and EDI
• High tolerance for ambiguity and high tolerance for change

We are looking for individuals who are:

• Creative and courageous, with the ability to manage in an environment of change and ambiguity
• Action oriented, and comfortable taking calculated risks to better serve our customers and business
• Outcome focused, critical thinkers with the ability to analyze and visualize, to ensure continuous improvement across our entire business
• Collaborative team players with superior influencing skills, who build relationships easily across various stakeholder groups to move initiatives forward

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
About Us
Canadian Tire Corporation, Limited ("CTC") is one of Canada's most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.