Station Attendant and counter sales agent

Reference Number :

CSA-SA_KGSTON_022024

Status :

Permanent - Part time

Job Category :

Customer Service

City :

KINGSTON

Province :

Ontario

Annual Salary / Hourly Rate :

29.99

Number of positions to be filled :

2

Application Deadline: :

2024-01-26

Description :

We’re looking for attendants to provide exceptional customer service at our Kingston et Brockville Stations. In a truly collaborative working atmosphere, your role will be to warmly welcome travelers and meet their needs efficiently.
No day is the same as a Station Attendant/counter sales agent. Schedules change according to train arrivals and departures, and tasks are varied. In a day, you’ll be able to give instructions to travelers, check tickets, help an elderly person board a car, lift large suitcases, and even drive a cart to move luggage (but don’t worry, we’ll give you training!)
Most important, you’ll have the satisfaction of helping people every day. #smilesguaranteed.
Why choose VIA Rail?

• A more than competitive salary between $25.89 and $29.99 per hour
• Paid training at full salary and ongoing training
• A work uniform that’s comfortable and stylish
• Generous compensation and benefits
• An advantageous pension plan
• Unlimited access to telemedicine services for you and your family
• Many discounts and privileges on train travel for you and your family after one year of service
• Mental health and wellness resources
• A united, proud, and diverse team
• Help connect people, communities, and families across Canada

What are the duties of Station Attendants in our stations?

• Creating and modifying bookings.
• Checking tickets.
• Announcing and providing information on train arrivals, departures, or delays.
• Assisting passengers with special needs.
• Ensuring cleanliness throughout the station.
• Handling luggage, packages, or sports equipment.
• Working outdoors, regardless of the weather.
• Driving motor vehicles in small spaces (training provided).

SEASONAL POSITION
SCHEDULE
You are available to work on:

• variable schedule including weekends and holidays
• shifts varying between 4 and 10 hours a day (beginning as early as 4:30 am and ending as late as 23:30 pm or when the train arrives)

TRAINING
You will follow a five week training session which must be successfully completed before obtaining the position.
You must be available for one of those training sessions starting on:

• Week of february 26th in Kingston

Requirements :

You are well-suited for this challenge if you:

• have a strong ability to communicate with a smile, both in English and French
• possess a High School Diploma
• have a minimum of one year of customer service experience
• possess a valid driver’s license
• must be physically able to manipulate, on a repetitive basis, items weighing up to 23kg

Benefit from a complete and competitive salary and benefits package in a safe work environment.
Above all, you will find kindred spirit committed to teamwork and quality in the pursuit of excellence in customer service.
Come aboard and apply now!