Store Manager

CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

As a Store Manager, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You manage the store operations: maintaining and maximizing sales while controlling expenditures and reviewing stock relative to sales and gross profit, taking corrective action if needed. You ensure the latest market changes, operating procedures and corporate selling practices are applied and provide coaching to employees regarding these practices.

The Store Manager develops marketing strategies and ensures effective use of advertising material and in-store signage. You use proper layout and display techniques for merchandise, ensuring the overall visual aspect of the store creates a favorable customer impression. You prepare budget estimates, monitor revenue and expenses, prepare reports regarding sales volumes, merchandising, gross profits, and loss prevention. You act as the CANEX local representative and ensure local concessionaire’s corporate objectives are achieved.

This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.

Education, Certifications and Licenses

High school diploma AND several years of experience in retail, or in a related field

Food Handling Certification, as required

Experience

In retail operations management

In planning, managing and evaluating the operations and delivery of marketing and promotional programs for retail products and/or services

In business planning and budgeting

In cost-benefit analysis

In preparing reports

In budget administration

In personnel administration

In drafting, editing, and interpreting policies/procedures for merchandise and services

In developing marketing and promotional strategies

In building and mentoring a team of sales people

In applying policies, procedures, and regulations

In using inventory information software

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

French Essential

Health Benefits: Employee and Family Assistance Program

Work Life Balance: Vacation pay.

Retirement Planning: Group Savings Plans.

Learning and Development: Free second language training.

Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg)

This is an on-site position with an assigned work location.

CANEX: From specialized tactical gear and mess kits to everyday groceries, CANEX is a unique retail operation that supports our troops and the military family lifestyle. CANEX has 35 retail, convenience and grocery stores on Bases, Wings and Units across Canada, two retail stores in Europe, under the NATEX brand, and CANEX.ca. No matter where they’re posted, Canadian military families have access to the goods and services they need.

As soon as possible and until July 9, 2024

POSITION TYPE
Full-time, temporary (with possibility of extension)

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. Workplace accommodation measures are available to all candidates identifying a need during the selection process.