Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
- Retail service establishment
- Retail business
Responsibilities
Tasks
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Plan, organize, direct, control and evaluate daily operations
- Recruit, hire and supervise staff and/or volunteers
- Oversee payroll administration
- Conduct performance reviews
- Supervise office and volunteer staff
Supervision
- 3-4 people
- 5-10 people
Experience and specialization
Computer and technology knowledge
- Point of sale system
- Database software
- Inventory control software
- Computerized bookkeeping system
- Spreadsheet
- Adobe Acrobat Reader
- MS Outlook
Additional information
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
Personal suitability
- Adaptability
- Analytical
- Collaborative
- Creativity
- Efficiency
- Energetic
- Goal-oriented
- Integrity
- Positive attitude
- Proactive
- Quick learner
- Time management
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Interpersonal awareness
- Judgement
- Organized
- Team player
- Patience
- Ability to multitask
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits