Overview
Languages
Bilingual
Education
- Bachelor's degree
- or equivalent experience
- Tourism and travel services management
Experience
3 years to less than 5 years
Work setting
- Travel agency
- Tourism/travel services
Responsibilities
Tasks
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Hire and train staff in job duties, safety procedures and company policies
- Requisition materials and supplies
- Resolve work-related problems and prepare and submit progress and other reports
- Oversee and co-ordinate office administrative procedures
Credentials
Certificates, licences, memberships, and courses
- Reservation Sales Agent Certification
Experience and specialization
Travel bookings
- International travel
Insurance experience
- Travel insurance
Additional information
Work conditions and physical capabilities
- Attention to detail
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player