AddressEastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile and TV.
We embrace diversity, inclusion, equity and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.
Eastlink is currently seeking an Service Technician to join our team in Dartmouth, NS. The ideal candidate is required to reside in or be willing to re-locate to this management area.
Responsibilities:
As a member of an experienced in-field technical team, you will be responsible to identify, troubleshoot and correct service problems in the coax plant for both forward and return paths. Troubleshooting includes any faults found from the mainline through to the customer’s premises, which would impair the operation of Eastlink’s services (Digital Cable, Internet and Telephone). Committed to maintaining our outside plant network in a timely and effective way, you will work towards the ultimate goal of providing the superior services that Eastlink is known for. Eastlink provides in-house technical and safety training as well as training on specific services and duties that will increase with experience to ensure you have the skills to succeed.
Qualifications:
The ideal candidate is a graduate of a recognized Electronics program with relevant industry repair and maintenance experience (Advanced Technicians require a minimum of 5 years’ experience). You must have knowledge of Fibre Optic networks and Advanced Technicians must have experience working in a Head End. NCTI or SCTE training is considered an asset. Customer focused and attentive to details, the ideal candidate thrives on the sense of accomplishment that comes from providing our customers the right solution the first time. Committed to fostering a safe work environment, the ideal candidate follows and mentors others in Occupational Health & Safety work safe practices. Able to travel throughout the region, this position requires a valid driver’s license coupled with a satisfactory driving record. The successful candidate will go into the on-call rotation.
You also have the ability to do the following:
- Work rotating shifts, holidays and emergency situations
- Manually lift, push and pull up to 90 lbs.
- Work in inclement weather conditions (including snow, rain & cold)
- Kneel, crouch and work above shoulders on occasion
- Work safely aloft from a ladder, pole gaffs, or bucket truck near energized equipment and/or power lines
Why Choose Eastlink?
Eastlink operates in a culture of continuous improvement through listening, learning and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.
Get your career started with us and stay with us, your journey begins here!
