Address
Form of workIn EY Tax, you'll have the opportunity to help the world's leading multinational organizations meet complex tax obligations around the world. You'll get a unique glimpse deep inside a company's business and become a trusted advisor, working collaboratively on a team that influences major business decisions. Demand has made this a rapidly growing area, and the relationships we build here translate into big business in other areas, making this a true priority.
The opportunity
As a Tax Operations Senior, you will be a part of our Global Compliance & Reporting (GCR) group. In this role, you will develop the technical proficiency and connectivity to address client issues as well as develop as a well-rounded, quality-focused tax professional. As a member of E&Y's Business Tax Service's practice, you will develop the combination of deep tax knowledge and a sophisticated understanding of business drivers to serve your clients to the best of your ability.
Your key responsibilities
- Your role will focus on establishing relationships with client personnel at appropriate levels while working to consistently deliver exceptional client service across the global record-to-report and direct tax life-cycle processes. Your key responsibilities will include:
- Global delivery of end-to-end GCR contracts including data gathering, tax accounting, tax compliance, and tax controversy.
- Supporting the full engagement life cycle of global record-to-report managed services engagement including:
- Solution design and scoping
- Project management of implementation including mobilizing global cross-functional teams
- Service management of delivery to client
- Commercial management of contract, billing and change management
- Technology deployment and maintenance
- Managing data operations and data analytics
- Deliver value by sharing global accounting and tax developments, insights and market trends
- Support a number of GCR contracts, some with client interface and some in a supervisory service delivery role
- Focus on the successful delivery of projects, ensuring technical excellence and practical/business approach taken
- Developing and maintaining relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensuring effective and timely communication
Skills and attributes for success
- Teaming across service lines, technical specialties and geographical boundaries to deliver exceptional client service
- Mobilizing global delivery capability and standardized process implementation
- Managing the operating governance structure and Reporting protocols including ongoing service management and commercial management
- Managing technology/workflow with the information from each service line to provide consolidated view
- Monitoring progress, managing risk, maximizing operational efficiencies and making sure key stakeholders are kept informed about progress and expected outcomes
- Review and suggesting improvements to Compliance and Reporting processes considering data sources, hand-off points and controls
To qualify for the role you must have
- Strong analytical skills, interpersonal, and written/verbal communication skills as well as a strong problem-solving ability, attention to detail and an entrepreneurial approach to work.
- Strong organizational and time management skills with a demonstrated ability to capture and synthesize business requirements.
- Strong proficiency and a high level of comfort working with new and emerging technologies.
- Ability to lead global virtual and on-site teams, mentor counselees and manage client-serving business.
- Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor own budget. A PMP qualification or similar would be beneficial.
- Experience of working on international projects
- Process and technology design skills
- A bachelor's degree in a related field and a minimum of five years of related work experience (e.g. accounting firm, international or regional tax experience).
Ideally, you'll also have
- Demonstrate professionalism through a positive and cooperative attitude and by maintaining the confidential and proprietary nature of client relationships and related work products.
- Experience working on multi-jurisdictional projects
- Take ownership of tasks and have the proper judgment to make critical decisions.
- Have a strong ability to work under pressure and adhere to strict deadlines.
- Coach/mentor junior team members to help EY continue to build an inclusive culture and high-performing teams.
What we look for
We're interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and development. We're looking for people with a genuine passion for tax, and the future of tax, and are inspired to help the world's leading multinational organizations meet complex tax obligations around the world. If you have the confidence to speak up and influence a team that affects big businesses worldwide, this role is for you.
What we offer
At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.
We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
- Support and coaching from some of the most engaging colleagues in the industry
- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you
About EY
As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
Diversity and Inclusion at EY
Diversity and inclusiveness are at the heart of who we are and how we work. We're committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advocating for the 2SLGBT+ community, promoting our Neurodiversity Centre of Excellence and Accessibility initiatives, and are dedicated to amplifying the voices of Indigenous people (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.
