Technical Service Representative

ChampionX has an immediate need for a Technical Service Professional in our Production Chemical Technologies group located in Bonnyville or Lloydminster, AB.

If you are passionate about solving problems that help your customer succeed, we invite you to apply. This is your opportunity to join a large growing company offering a competitive base salary, bonus structure and benefits. You will be primarily responsible for technical support to our Oilsands sales team and their customers with the assistance from of other Technical Service and Research/Development team members.

What’s in it For You:

• Being a valued member of a high functioning technical team

• Working for company that values diversity, inclusion, and respect

• Working for a successful specialty chemical company within the Oil Sands

• Become proficient using chemistry and process knowledge to help bring responsible energy to market

• Opportunity to work with the top producers of energy in western Canada

• Training, coaching and mentorship from top industry professionals

• Access to best-in-class resources, tools, and technology

• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment.

• Comprehensive benefits package that includes medical, dental, vision, a company-paid pension plan, paid days off, and more!

What You Will Do:

• Work with ChampionX sales personnel and their customers to solve process issues or improve current treatment programs.

• Work closely with current and new customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within assigned territory.

• Develop strong relationships with all levels of the sales teams to understand their customer needs and challenges.

• Provide technical support to customers; identifying and resolving customer challenges, escalating as required.

• Engage in problem solving by performing system analysis, interpreting data, and providing written recommendations to ensure customer operations are performing at optimal levels.

• Actively sell and support ChampionX innovations and technology in assigned customers to promote long-term business relationships.

• Support phase separation, heat exchanger health, de-oiling, and production needs within the Oil Sands region

• Overnight travel within the Oil Sands sales territory.

Position Details:

• Candidate must reside in: Bonnyville or Lloydminster, AB.

• This position may require overnight travel.

• Work week and shift: Monday – Friday.

• No immigration sponsorship offered for this role.

• Area of responsibility includes Bonnyville or Lloydminster and surrounding areas.

Minimum Qualifications:

• Bachelor’s Degree or Chemical Engineering Technology Diploma.

• Must have a valid Driver’s License and acceptable Motor Vehicle Record.

• This is a safety-sensitive position, and the successful candidate will be required to complete drug and alcohol testing.

Preferred Qualifications:

• Bachelor’s degree in engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.) or Chemical Engineering Technology diploma

• 1+years of successful technical sales or field sales support experience

• Experience in oil and gas industry preferred.

• Previous Refinery/Petrochemical experience an asset

• Water treatment or specialty chemical industry experience

• Working knowledge of SAGD water treatment, steam generation, production, process, and de-oiling

• High computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)

• History of working in a field that required autonomy and self-motivation.

• Prior experience that required excellent communication skills

• Prior experience that required excellent organizational skills

• Prior experience that demonstrates a strong work ethic and ability to multitask

About ChampionX:

ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations

Our Commitment to Diversity and Inclusion

At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.