Technician

Whitewater Internet is looking for an individual to join our team! We are looking for a Technical Support Representative/Installation Technician. If you do not meet the requirements below but have a good attitude and willingness to learn, please feel free to apply.

Job Requirements:

• 1-3 years of experience in the field preferred
• High school diploma or GED
• Valid G Class Driver’s License
• Comfortable working with power tools, ladders, pulling cable and terminating cat5 cables (provided)
• Comfortable working at heights of up to 125ft with associated fall protection gear (provided)
• Ability to complete any necessary training, at company expense
• Ability to work both in a team and independently, with minimal oversight
• Maintaining equipment and tools
• Willingness to regularly travel up to 50 km from Beachburg, ON, at company expense
• Willingness to work outside of regular business hours when necessary, including evenings, weekends and holidays as required (generally infrequently)
• Willingness to be on-call as required
• Other duties as required

Employee Skills and Qualifications

Below is a list of ideal qualifications, however training may be provided for the right candidate

• Diploma in IT or related field preferred
• Knowledgeable of wireless internet, routers, access points, switches and 12/24v battery backup systems preferred
• Customer service experience in a technical role preferred
• Experience with basic network troubleshooting preferred
• Experience working for an internet service provider preferred
• Experience with various applications including Microsoft word, excel, outlook and ticket-based systems
• Personable, reliable, efficient, with a good work ethic
• Proficient written and verbal communication skills (English mandatory, French an asset)
• Ability to follow health and safety procedures and installation guidelines
• Ability to identify and select appropriate equipment and hardware for site specific installations
• Working at heights certification an asset
• Experience with fall arrest gear an asset
• Boom lift certification an asset
• Tower rescuer certification an asset

Salary $18-25 per hour, based on experience

Job Types: Full-time, Part-time

Salary: $18.00-$25.00 per hour

Expected hours: 20 – 40 per week

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Night shift
• On call
• Overtime
• Weekends as needed

Supplemental pay types:

• Overtime pay

Work Location: In person