Telecommunications Technician

Responsibilities

Tasks

• Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment
• Inspect operation of telecommunications equipment
• Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
• Repair or replace defective telephone equipment
• Test installed telephone systems to locate transmission faults
• Analyze test results and adjust, change or repair switching system, network, associated equipment and software
• Complete and maintain test and service reports
• Determine nature, cause and location of trouble
• Initiate the dispatch of appropriate repair personnel
• Inspect and test trunking systems
• Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres
• Operate computerized testing systems to conduct service tests on customer lines and equipment

Experience and specialization

Computer and technology knowledge

• Telephone system
• Computerized testing system
• Telecommunication system

Area of specialization

• Telephone installation and repair
• Switch network installation and repair
• Telecommunication service testing
• Telecommunications equipment

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Ability to distinguish between colours
• Bending, crouching, kneeling

Personal suitability

• Client focus
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Reliability
• Team player
• Accurate
• Dependability