TOTAL REWARDS SPECIALIST

Job Title:

Total Reward Specialist

Department:

People & Culture

Reports To:

Director, People & Culture

Salary:

$70,600 - $77,500

Job Type:

Full-Time, Permanent, Hybrid

Location:

Toronto, Ontario

Job Posting Close Date

2024-02-08

Hi there,

We’re so glad you found us.

It is an exciting time at Kids Help Phone. We are on a transformational journey, one that will reshape the landscape of youth mental health in Canada.

In March of 2023, we launched Feel Out Loud, a historic, national movement anchored by a fundraising campaign with a goal of raising $300 million to reach young people in every corner of Canada by 2024 by expanding access to e-mental health services.

We’re adding to our innovative team who will help fuel this mission. If the thought of making a positive impact on the mental health of young people in Canada inspires you, this could be for you.

First, here’s a bit about our story:

Kids Help Phone is Canada's only free, 24/7 service offering professional counselling, information, referrals, and texting support for young people in both English and French. We provide life-changing support to youth millions of times each year (over 4.1 million in 2022 alone).

We began in 1989 as a unique telephone counselling service, and for 34 years, we’ve evolved our response and innovated our offerings and technology to stay relevant to youth, recognizing the complexity of issues they face.

Today, Kids Help Phone has become more essential than ever before. So has our goal of transforming to meet the needs of young people in Canada. As a part of our strategic objective of maximizing access, we’re committed now more than ever to reaching more people in every corner of Canada. 

Do you want to join our journey and make a meaningful impact?

Unlock your potential. Carve out a career as unique as yourself. Grow with us.

The Opportunity

We are looking for a Total Rewards Specialist to join our People and Culture team at our Toronto Office. The successful candidate will oversee compensation management and the administration of our  benefits programs. Additionally, this role leads the data analytics portfolio, leveraging valuable insights to inform decision making and assess the impact and effectiveness of our various initiatives and programs. This position plays a pivotal role in aligning our TOTAL REWARDS approach with organizational objectives, cultivating a positive workplace culture and attracting as well as retaining top tier talent.

What you will do:

Position Responsibilities

Compensation Management

• Assists in the development and implementation of HR policies, procedures and related documents pertaining to the administration of the KHP compensation program
• Leads the job evaluation process, including maintaining job descriptions, and establishing job classifications utilizing our Job Evaluation Tool
• Administers the annual salary review processes and provides guidance on salary adjustments.
• Gathers data from market-based surveys to assess market trends, prepares analysis of findings and proposes recommendations based on those findings
• Applies pay equity knowledge and participate in reviews to ensure that Kids Help Phone continues to maintain pay equity for all employee groups

Benefits Administration

• Oversees the administration of the employee benefits program
• Supports the collaboration with vendors to optimize benefit offering and ensure cost effectiveness
• Communicates benefits information to employees and provides support in addressing inquiries
• Manage monthly benefit invoices, GRSP contracts, support the annual benefit renewal process and provide recommendations on enhancements and cost savings
• Administer and oversee the future KHP pension program, including enrolment, leave administration and end of year reporting and ensuring compliance with legislative requirements
• Ensures alignment between collective agreements, reward structures and benefit policies 
• Support with the proactive management of disability, leaves of absence and accommodations portfolio, working closely with the HRBP to expedite leave administration, ensure timely adjudication and to facilitate appropriate return to work planning

Data Analytics

• Takes ownership for building, advancing and transforming our data analytics function.
• Support data-driven decision-making and oversee analytics related to employee experience. This includes risk assessment and oversight and the development of metrics to measure the impact of various programs and initiatives
• Formulates reports and creates dashboards to offer insights into workforce metrics and trends
• Works closely with leadership to align data analytics with overall business objectives 
• Collects data and performs cost analysis to be used for employee negotiations and collective bargaining

What You’ll Need:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• A relevant certification such as CEBS, CCP, CHRP, CHRL is highly preferred.
• Ability to thrive in a fast-paced environment while managing multiple priorities and deadlines
• Minimum 3-5 years experience working in a similar role dedicated to Total Rewards including job evaluation, benefits design, and administration in a complex organization
• Expertise in compensation planning, market benchmarking, pay equity, job classification     evaluation 
• Expertise in crafting data analytics, including proficiency in designing dashboards, together with excellent data management and analytical skills 
• Strong attention to detail
• Advanced Microsoft skills (Word, Excel and PowerPoint) and HRIS systems
• French is considered an asset

Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At Kids Help Phone we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.

Join us! Visit our careers page and apply now!

Why Kids Help Phone?

• Meaningful opportunities to make an impact
• Modern, collaborative space and an environment where you are valued and appreciated
• Employee Wellness programs
• Extensive medical, dental and optical coverage
• Work/life balance and flexibility
• We take great pride in our first-class team and culture. Open-door approach at all levels
• Rapidly growing organization with a focus on continuous innovation
• Real-time coaching and feedback, growth opportunities, and a supportive and collaborative team

To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history: 

• The Feel Out Loud Campaign Cabinet – a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada 

• https://kidshelpphone.ca/unlockhope/campaign-cabinet/

• What I Wouldn’t Do (North Star Calling), a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.

For more information about Kids Help Phone, please visit our website: https://kidshelpphone.ca/ 

Accredited member, Imagine Canada Standards Program.

The Small Print:

Applications will close at 11:59 pm, on the job posting close date listed above. Submissions received after this time may not be considered

 Kids Help Phone is an equal opportunity employer, values diversity of people and communities, and is committed to excellence and inclusion in our organization. We welcome applications from visible minority group members, women, Indigenous persons, and persons with disabilities, members of sexual minority groups, and others who respect and reflect the diversity of service users.

Kids Help Phone is committed to providing barrier-free environment and accommodation in accordance with the Accessibility of Ontarians with Disabilities Act (AODA). If contacted for an employment opportunity, please advise Human Resources person if your require accommodation at any stage of the recruitment process.

Kids Help Phone does not accept unsolicited telephone calls, referrals or resumes from any source other than directly from candidates. Kids Help Phone will not consider unsolicited telephone calls, referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee-based referral services and recruiting agencies. The submission of referrals or resumes by anyone other than a candidate directly to Kids Help Phone is not welcome. Unsolicited referrals and resumes sent to Kids Help Phone will be deemed gratuitous, and Kids Help Phone will not be obligated or bound in any way to pay a referral or any other fee if a person referred to us from a source other than a direct candidate is subsequently hired.

Benefits:

• Accidental Death Insurance
• Hybrid Work Model
• Life Insurance
• Wellness Programs
• Flextime
• Employee Assistance Program

• Health Care
• Dental Care
• Vision Care
• RRSP Matching
• Emergency Travel Assistance