Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
- Ground transportation, other
Experience
5 years or more
Work setting
- Relocation costs not covered by employer
- Transportation
- Freight forwarding
Responsibilities
Tasks
- Monitor movement of supplies and materials between departments
- Perform routine clerical duties
- Prepare and submit reports
- Maintain work records and logs
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Co-ordinate activities with warehouse and production units
- Compile worksheets and specifications of orders
- Create, investigate, track and complete work orders
- Project management
- Provide customer service
- Follow-up on issues with work orders
- Keep track of shipments
- Knowledge of cross border dispatching regulations and practices
- Knowledge of highway trucking and associated rules and regulations
- Plan, organize and oversee operational logistics of the organization
- Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
Credentials
Certificates, licences, memberships, and courses
- Canadian International Freight Forwarders Association (CIFFA) Certificate
Experience and specialization
Computer and technology knowledge
- Dispatch management service software
- Monitoring and tracking software
- Spreadsheet
- Database
- MS Outlook
- Internet
- Human resources software
- MS Excel
- MS PowerPoint
- MS Word
- MS Windows
Additional information
Security and safety
- Criminal record check
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Paid time off (volunteering or personal days)