Address
Form of work
SalaryOverview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
Responsibilities
Tasks
- Establish work schedules and procedures
- Prepare and submit reports
- Arrange for maintenance and repair work
- Resolve work related problems
- Co-ordinate, assign and review work
- Record mileage, fuel use, repairs and other expenses
- Perform routine clerical duties
- Operate computer-aided communications and dispatching equipment
- Maintain work records and logs
- Ensure proper functioning of equipment
- Ensure accuracy of completed time sheets, payroll and other summaries
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Perform general office duties
- Keep track of shipments
- Knowledge of cross border dispatching regulations and practices
- Knowledge of highway trucking and associated rules and regulations
- Monitor personnel workloads and locations
- Provide customer service
- Create, investigate, track and complete work orders
- Maintain vehicle operator work records
Supervision
- 5-10 people
Experience and specialization
Computer and technology knowledge
- Dispatch management service software
- Word processing software
- Spreadsheet
- Electronic mail
- MS Office
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Team player
