Dispatcher

Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as a Dispatcher. As a Dispatcher, you will play a crucial role in coordinating and managing transportation operations to ensure efficient and timely delivery of goods. Your excellent communication skills and ability to analyze information will contribute to the smooth functioning of our logistics operations.

Responsibilities:
- Utilize transportation management systems (TMS) to plan and schedule shipments
- Coordinate with drivers, carriers, and customers to ensure on-time delivery
- Receive and process customer orders, ensuring accuracy and completeness
- Communicate effectively with drivers to provide instructions and updates
- Analyze data to identify trends, optimize routes, and improve operational efficiency
- Perform data entry tasks accurately and efficiently
- Use phone systems and other communication tools to relay information
- Maintain accurate records of all dispatch activities
- Provide exceptional customer service by addressing inquiries and resolving issues promptly
- Collaborate with internal teams, including warehouse personnel, to ensure smooth operations

Qualifications:
- High school diploma or equivalent required; additional education or certification in logistics or supply chain management is a plus
- Proven experience working as a Dispatcher or in a similar role within the transportation industry, 1 year experience is required in container service.
- Strong communication skills, both verbal and written, with the ability to effectively communicate with drivers, carriers, and customers
- Excellent typing skills with a high level of accuracy
- Ability to analyze data and make informed decisions based on findings
- Proficient in data entry tasks with attention to detail
- Demonstrated phone etiquette skills for professional communication
- Familiarity with freight handling procedures is an asset

Join our team as a Dispatcher and contribute to the success of our logistics operations. Apply today!

Job Types: Full-time, Permanent

Salary: $20.88-$29.58 per hour

Expected hours: 45 – 55 per week

Benefits:

• Dental care
• Extended health care
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Work Location: In person