Travel Reservation Agent

We are seeking a Reservation Agent for the World Expeditions division, which offers unique small-group adventures to the world's most fascinating destinations. World Expeditions adventures focus on getting you outside of your comfort zone. Our trekking, cycling, and multi-activity adventures challenge and inspire you to reach new heights.

As a Reservation Agent, you will be working closely with our dynamic sales consultants and managing our reservation process to maintain high-quality service.

Responsibilities and Duties

• Reserve travel services with our local offices, and partners
• Entering client data into our platform
• Answer clients' questions about their upcoming trip
• Collecting payment and updating invoices
• Creating and emailing travel vouchers

Qualifications and Skills

• Outstanding attention to detail
• Exceptional organizational and time management skills
• Ability to work autonomously as well as working collaboratively in a team environment
• Excellent written and oral English skills
• Travel experience - Include where you have travelled in your application.

Job Types: Full-time, Permanent

Salary: $22.00-$30.00 per hour

Expected hours: 37.5 per week

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Ottawa, ON K1N6Z9: reliably commute or plan to relocate before starting work (required)

Application question(s):

• What is your travel experience?
• Do you have an active lifestyle? If so, tell us more about the activities you practice.

Experience:

• Tour Operator or Travel Agent: 1 year (required)

Licence/Certification:

• TICO certification (preferred)

Work Location: In person