Truck Dispatcher

If you are a motivated individual with excellent communication skills and the ability to thrive in a fast-paced environment.

Duties:

• Answer incoming calls and emails and respond to customer inquiries
• Book loads for our customer and dispatch appropriately to available drivers
• Plan trips and coordinate with Dispatch Team
• Dispatch drivers on planned trips
• Ensure Drivers are provided with all information that is required
• Request custom documents, POD's and/or any other paperwork as required
• Be able to make changes on the fly as needed to cover all trucks and loads
• Monitor and track all pickup and deliveries and notify customers in a timely manner
• Engage with drivers constantly and follow up on planned routes, pickups and deliveries
• Notify and communicate with our customers regarding the status of their load or any delays on a regular basis
• Be able to troubleshoot and multitask to resolve any issues that may occur
• Must be a team player and able to work in a very fast-paced environment
• Maintain accurate records of all communication and activities
• Provide exceptional customer service and address any concerns or complaints
• Collaborate with other departments to ensure smooth operation

Job Type: Full-time

Salary: $24.00-$27.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Experience:

• dispatching: 1 year (preferred)

Ability to Commute:

• Saskatoon, SK S7K 1W4 (required)

Ability to Relocate:

• Saskatoon, SK S7K 1W4: Relocate before starting work (required)

Work Location: In person