Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Experience an asset
Work setting
- Transportation
Responsibilities
Tasks
- Ensure accuracy of completed time sheets, payroll and other summaries
- Ensure proper functioning of equipment
- Maintain work records and logs
- Monitor personnel workloads and locations
- Perform general office duties
- Provide customer service
- Advise vehicle operators of traffic and other problems
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Handle wake-up calls
- Keep track of shipments
- Knowledge of cross border dispatching regulations and practices
- Knowledge of highway trucking and associated rules and regulations
- Maintain vehicle operator work records
- Operate computer-aided communications and dispatching equipment
- Operate radio equipment
- Receive requests for emergency assistance or service
- Record mileage, fuel use, repairs and other expenses
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
Experience and specialization
Computer and technology knowledge
- Mapping and data visualization software
- Electronic scheduler
- Internet
- MS Windows
Service experience
- Trucking
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Repetitive tasks
- Tight deadlines
- Work under pressure
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Reliability
- Team player
Benefits
Other benefits
- Free parking available