Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Ensure proper functioning of equipment
- Maintain work records and logs
- Monitor personnel workloads and locations
- Perform general office duties
- Provide customer service
- Assist with maintenance of communications equipment
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Keep track of shipments
- Knowledge of cross border dispatching regulations and practices
- Knowledge of highway trucking and associated rules and regulations
- Maintain vehicle operator work records
- Operate computer-aided communications and dispatching equipment
- Record mileage, fuel use, repairs and other expenses
Experience and specialization
Computer and technology knowledge
- Dispatch management service software
- Electronic mail
- MS Windows
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Physically demanding
- Repetitive tasks
- Tight deadlines
- Work under pressure
Personal suitability
- Client focus
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player