Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
- Urban area
- Office building
Responsibilities
Tasks
- Ensure accuracy of completed time sheets, payroll and other summaries
- Maintain work records and logs
- Perform general office duties
- Provide customer service
- Advise vehicle operators of traffic and other problems
- Dispatch personnel according to schedules and work orders
- Follow-up on issues with work orders
- Keep track of shipments
- Maintain vehicle operator work records
- Operate computer-aided communications and dispatching equipment
- Operate radio equipment
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
Supervision
- 11-15 people
Experience and specialization
Computer and technology knowledge
- Dispatch management service software
- Mapping and data visualization software
- Monitoring and tracking software
- Word processing software
- Database software
- Electronic mail
- Electronic scheduler
- Operate GPS (Global Positioning System) and other navigation equipment
- Spreadsheet
- Internet
Service experience
- Tow truck
- Trucking
Additional information
Work conditions and physical capabilities
- Ability to work independently
- Attention to detail
- Fast-paced environment
- Overtime required
- Repetitive tasks
- Tight deadlines
- Work under pressure
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
Other benefits
- Free parking available
- Parking available