Truckload Operations Supervisor (Weekend Supervisor)

Operating for over 50 years; the TransX Group of Companies is one of the largest Canadian (CN Rail-owned) providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customer’s business needs.

Shift: Wednesday to Sunday; 8:00 AM to 5:00 PM; Full-Time Permanent

Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver expectations by supporting all drivers in successfully meeting utilization targets while honoring home time. Our fleet team will be satisfied once our drivers have successfully met their full potential. As a leader within TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect.

Planning the Trucks/Freight

• Analyze each load and assign the correct asset to ensure on-time service
• Confirming the assets (trailers, trucks, and driver) are in service and available for use
• Elevate any potential service failures or truck layovers to area manager in a timely manner
• Communicate any freight shortfall to the Operations Manager.

CSR/Sales Communication

Troubleshooting

• Recover loads when trucks breakdown or drivers become unavailable
• Set up switches to protect on-time service when needed
• Resolve issues if drivers are not available for a scheduled run

Morning Supervisor Checklist/Routine Tasks

• Review Night issues and assign timeline to appropriate group to provide feedback and resolution.
• Review Balance on the Balance Sheet. Put together a Global Network Balance email to send to the Managerial/Executive group. Give necessary direction for any Imbalance issues.
• Ensure all Weekend Staff is in and all Fleets have been pulled by the appropriate Fleet Manager.

Weekend Supervisor Reports

• Check all the Dawg reports and ensure Staff is completing them promptly.
• Ensure the System is live all the time and no orders is outstanding in the Stop Compliance reports
• Check the All loads planning board and Fleet Boards to ensure times are correct for any Unplanned loads and no drivers are left unplanned for the today and next day.
• Confirm Temperature Variance have been completed.

Weekend routine Follow-up

• Check with weekend CSR’s (Walmart, linehaul, LTL) for any issues / late freight. Assign a timeline for them to report back on any major issues, planner/fleet manager may also be required to provide feedback
• Check with Fleet Managers to confirm where they are at in their day. Assign any additional support should any of them be running behind.
• Follow up with planners for the current and next day. Assign any outstanding tasks to the appropriate planner.
• Ensure night staff has all the required information sent to them that requires follow-up.

People and Financial Management:

• Engagement, hiring, retention, coaching, and accountability.
• Facilitate effective communication among the staff.
• Apply conflict resolution processes to resolve issues.
• Foster an environment built around a high level of expectations, efficiencies and service.
• Understand the operational costs that influence daily decisions.
• Ensure team members understand and make the right decisions based on cost and other influences.
• Improve planning, fleet management, and customer service efficiencies to reduce cost and improve profit margins.

Education

• High School Diploma
• Post- Secondary Education- Preferred

• Knowledge & Experience in all segments of the trucking industry(Dispatching/ Planning/ Customer service) – 3 years of experience
• Experience using Trimble software such as TMW and totalmail.
• Well versed in Microsoft excel with pivot tables, data organization, charts/graphs and formulas.
• Strong understanding of cross-border procedures and regulations.
• Hands on Experience creating and implementing Operational Processes.
• Excellent Project Management Skills
• Team Leadership - Experience in managing people
• Ability to coach individuals and create staff development / growth plans.
• Basic level of financials

• Large, Canadian owned company
• Operating for over 50 years
• Leading transportation and logistics services
• 11 Terminals across North America
• Competitive compensation
• Partnered training programs and learning supports

• Comprehensive group health benefits
• RRSP company match programs
• Referral bonus program
• Training and tuition reimbursement

• Annual employee recognition & appreciation events
• Years of service awards
• Employee spotlights in our TransX Newsletter
• Safety recognition
• Annual performance incentives

• Employee and family assistance program
• Encouraged work-life balance
• Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.)
• Team environment
• Professional & personal growth

If you have a passion for results and want to grow your career with a dynamic and growing industry leader, please submit your resume with a cover letter.

TransX is an equal opportunity employer with a strong commitment to the individual and collective growth of our employees and a commitment to diversity and inclusiveness in the workplace.

We thank all candidates for their interest; however, only candidates selected for an interview will be contacted.