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SalaryJOB DESCRIPTION
This is regular hourly week with overtime surrounding our auctions including Weekends and Evenings. . This position will also be a relief for the reception during sales and backup when needed in between sales.
The Opportunity:
The Customer Service Representative will register bidders, answer inquiries, process payments and other sale related activities..
In this role you'll:
- Process Bidder Payments
- Provide Customers with Information regarding fee structures and methods of payment
- Provide step by step information on how to register On- Line as well as how to direct customers to our axillary platforms and services.
- Provide Additional Support for our Key Room
- Maintain Confidentiality of all Information
- Ensure that Superior Customer Serviceis delivered always to all customers
- File, Photocopy as required
- Comfortable with Word/Excel
- Provide Additional Administrative support as needed by different departments
- Answer the Phones / Customer Courtesy calls post sale
- Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
Here's what you bring:
Experience using Computers, and able to learn to use New Technology and Software
Excellent keyboarding skills for Data Entry
A Commitment to providing Outstanding Customer Service
Able to Work Well and Maintain a Positive Attitude in High-Pressure Situations
Organized, Detail Oriented and able to Multi-task in a Fast-paced Environment
A Friendly, Outgoing, Patient Personality
You Thrive working as Part of a Team, Pitching in Wherever you’re Needed most • A High Degree of Personal Integrity
- A High Degree of Personal Integrity
What We Offer:
Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career – we’ve proven this throughout our 60+ years in business. And, we'll take care of you along the way. Here’s how:
Base salary + paid overtime.
Individual compensation packages are based on several factors unique to each candidate, including geographic location, experience, qualifications, and other job-related reasons.
Based on the national average, the anticipated base salary range for this role is $16.75 - $19.18 per hour.
