Customer Service Representative

CRYSTAL GLASS is currently recruiting for a Full Time position; Customer Service Representative for our Cranbrook, BC location.

Responsibilities:

· assisting customers with inquires, booking appointments and taking payments for services provided

· working in team environment with manager and installers

· Answering customer inquiries on the phone and in person

· Basic housekeeping duties

Skills and Experience:

· One year previous Customer Service experience

· Ability to work independently as well as part of a team

· Exceptional Customer Service skills

· Good communication skills both oral and written

· Strong organizational skills

· Ability to multi task

· Computer and office equipment use experience

Company Offers:

· Great work environment

· Training

· Competitive Compensation,

· Comprehensive benefit package, company ownership and Employee Share Plan (fully funded by Crystal Glass)

· We are a Canadian company that has been in business since 1949

Only qualified candidates will be contacted for interview.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Salary: $18.00-$22.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Employee assistance program
• Employee stock purchase plan
• Extended health care
• Life insurance
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Weekends as needed

Supplemental pay types:

• Overtime pay

Experience:

• Customer Service: 1 year (preferred)
• Office: 1 year (preferred)

Work Location: In person