Unique Office Position

We are looking to add to our team! We are seeking a dependable and confident Client Care Team Member to work and grow with us.

We are needing an eager, enthusiastic, positive, friendly team player who can assist our current team members with various duties throughout the Company. The ideal candidate would display exceptional communication ability, share our passion for outstanding customer service, take pride in their work and have a thirst for knowledge and self-betterment. This position requires an upbeat, caring and organized personality to keep up with the pace of our business and high standard of care.

We are looking for someone who is ready to WORK, ready to LEARN and someone who has a FLEXIBLE schedule.

We are a well-established company that provides Pet Loss After Care services to the public and to our Partnered Veterinary Clinics and we are committed to always providing the highest level of friendly, professional and compassionate services that is possible.

This position includes many various duties including front end office file completion, reception, intake of deceased pets, light housekeeping duties, completion of paw print Keepsakes as well as some social media tasks. Your days will go by very quickly!

This position also represents a great opportunity to learn about the wonderful world of Pet Loss After Care, working in a team as well as independently, all while being in a stimulating environment. The successful candidate needs to possess strong skills in organization, problem solving and the ability to multi-task. We are looking for someone with a strong sense of responsibility and loyalty as well as someone with true passion for amazing and thoughtful Customer Service.

You will inevitably be faced with some uncomfortable situations while working with families dealing with loss. You will be closely interacting with emotional families as well as many unusual smells and conditions of deceased pets. You will find very quickly that this is truly an extremely rewarding job and you will be reminded often that what we do truly makes a difference for families.

Key attributes;

• Exceptional client service skills
• Compassionate and nurturing attitude
• Ability to remain calm in stressful situations
• Ability to adapt to quickly changing situations
• Efficient in carrying out assignments independently
• Takes initiative to complete tasks throughout the day
• Ability to happily and confidently work in a hands on environment
• Attention to detail is very important
• Able to think on your feet and to problem solve
• Proficient with WORD and EXCEL programs
• Quick learner
• Team Player

Hourly wage depends on experience. $18 - $22/hour.

Tell us what you’re all about! Submit your application with a Cover Letter telling us why you think this position would be a good fit for you and why you would be a good fit for our team!

Job Types: Full-time, Permanent

Salary: $18.00-$22.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Dental care
• On-site parking
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Work Location: In person