Unit Manager, Specialty Lines

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.  

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for a Unit Manager, Specialty Solutions to join our growing team!
What you’ll do here:

• Mentor underwriters by providing ongoing feedback, coaching, training and recognition
• Engagement, motivate teams, improve technical knowledge
• Set priorities to ensure maximum efficiency and productivity to achieve the objectives of the department
• Identify opportunities for process improvement for efficient workflows
• Develop, recommend and implement process and technology improvement initiatives
• Monitor workloads and adjusting workflows when necessary
• Participate in the planning of the team's growth and profitability objectives with the manager and be accountable to achieving goals
• Negotiate with agents/brokers on the pricing of accounts
• Participate in the establishment of premium and loss ratio targets
• Provide guidance to agents and brokers
• Evaluate staff performance and prepare formal Performance Reviews
• Review monthly production and profitability reports, identifies trends and make recommendations to the manager
• Promote engagement initiatives
• Assist the manager with special projects, and acts as a backup in their absence
• Required to work from the office a minimum of three days per week

What you bring to the table:

• Post secondary education an asset but not required
• Minimum 5 to 7 years of relevant experience
• Proven track record of mentoring and coaching colleagues
• Must be able to execute on short timelines and thrive in a fast-paced environment with constant change
• Strong customer service orientation, analytical abilities and attention to detail
• Excellent communicator, strategic thinker displaying high emotional intelligence
• Take initiative, be proactive and demonstrates the leadership success factors
• Chartered Insurance Professional (CIP) designation considered an asset

Salary of the successful candidate will typically be positioned between the following range, taking into consideration a number of factors including prior experience, qualifications, anticipated contribution to role, location and internal equity:

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.