AddressJob description:
User SUPPORT TECHNICIAN
RCOM COMMUNICATION LTD. located in Calgary is looking for full time permanent User Support technician to join their team as soon as possible.
Job Duties:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.
- Consult user guides, technical manuals and other documents to research and implement solutions.
- Provide advice and training to users in response to identified difficulties.
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
- Participate in the redesign of applications and other software.
- Supervise other technical support workers in this group.
- Provide business systems, network and Internet support to users in response to identified difficulties.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Perform Web-server backup and recovery operations.
Eligibility:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years in Computers
Language: English
Job Type: Full Time/Permanent
Vacancies: 1
Salary: $29.00 hourly for 30 to 40 hours per week
Job Location: Remote
How to Apply:
Qualified candidates please respond by email with your resume at rcomcareers@outlook.com
No phone calls please.
Only shortlisted qualified candidates will be contacted.
Aboriginal, students, youth, new immigrant persons and people with above listed skills are welcome to apply.
