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Job Description
What is the opportunity?
As the VP, Treasury & Cash Management, you are accountable for the management and revenue portfolio growth of RBC Corporate Client Group (CCG) clients from a Treasury and Cash Management perspective. Your clients are Strategic Tier 1 and large Solution clients in Capital Markets, Government and Insurance sectors in Eastern Canada, U.S., UK and Europe. These clients often have significant strategic, operational and reputational importance for the bank and provide a gateway for various products and services, directly or indirectly impacting revenues to the business and RBC. Along with their portfolio management responsibilities, you collaborate with the Regional Director in various account planning and risk management activities that grow relationships, enhance loyalty and drive innovation.
What will you do?
Build relationships and manage revenue growth within a portfolio of RBC CCG Transaction based clients with a focus on recognizing and supporting client needs, enhancing client loyalty and sharing opportunities for additional RBC products
Develop portfolio and individual client growth plans and reviews with Regional Leader/Director Implement client calling strategies and opportunity developing/tiering activities for existing and targeted clients in region to ensure an exceptional client experience, retain accounts and to grow Cash Management, Deposit and RBC revenue
Identifies key work activities, Sales and Operational requirements, manages RFP processes for client portfolio and successfully closes opportunities for new/upgraded solutions to existing clients
Provide support for operational/transactional risk working appropriately with Capital Market partners/Business Risk/ Global Banking Services Centre (includes CBAs, BAA's, account documentation, etc.)
Co-ordinate and collaborate with Regional Team on the completion of annual relationship reviews for Strategic Tier 1 and Solution Senior Market clients (formal and informal)
Delivers business advice and new insights to clients with a unique perspective, using industry and economic insights to effectively lead meaningful client discovery sessions to uncover hidden business challenges and opportunities
Develops client strategy reviews/plans in consultation with relevant stakeholders, reviewing and providing guidance on Direct or Indirect Report's client plans
Works proactively with Managing Director, and Corporate Client Group partners to develop and execute regional sales and marketing plans that grow revenue streams and ensure business targets are achieved.
What do you need to succeed?
Must-have
5+ years banking experience within relationship management, account management or sales role with extensive knowledge of the Cash Management Products, emerging industry trends, and the ability to speak to broader RBC strategies, relevant industry/legislative issues
Proven track record providing exception client advice/service, achieving business plan and revenue growth in different market situations
Proven negotiation skills in complex client scenarios and the ability to work with executive level stakeholders both internally and clients within the portfolio
Ability to match client needs with product/structure solutions; implement developed strategies and manage projects to schedule; and prioritize in managing multiple and sometimes conflicting time demands
Strong written and verbal communication skills, including exacting attention to detail related to customized contract documentation
Organizational awareness with a commitment to continuous learning to ensure personal and sales' team skills/knowledge/accreditations are up-to-date
Nice to have
Certified Treasury Professional (CTP) designation
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Job Skills
Customer Relationship Management (CRM), Customer Service, Problem Solving, Solution ImplementationAdditional Job Details
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