Virtual Lending and Onboarding Specialist

The Virtual Lending & Onboarding Specialist plays a crucial role in enhancing our members' experience by collaborating with their branch team and internal partners. The role requires an in-depth knowledge of end-to-end lending process including payouts, quotes, processing, delinquencies, ASAPP and mortgage processes. Actively participating in virtual campaigns and promotions is essential along with championing our organization’s member experience standards. Fostering relationships with both members and non-members as well as cultivating business connections is paramount in portraying our credit union as the preferred choice.

Preferred candidates will possess the following qualifications:

• College diploma (E.G.: Business Administration, Accounting, Marketing) or high school diploma and equivalent banking or sales experience.
• Three years in Lending/Investment/Advisory environment, including exposure and proven track record of meeting individual targets of supporting sales activities in a virtual setting.
• Knowledge of basic Credit Union products, services, and systems.
• Moderate knowledge of Microsoft Word, Excel, Outlook, and the use of modern office equipment.
• Ability to communicate effectively (both orally and written) with members and co-workers in a courteous, friendly, professional and efficient manner.
• Ability to efficiently organize work and time to meet daily deadlines.
• Commitment to continuous learning and owning their own growth.

Employee Perks & Benefits:

• Comprehensive benefit package
• Do Some Good Employee Volunteer Program
• Employee Win/Win Program to support local charities
• Staff rates on a variety of products & services
• Pension plan
• Professional development

Hourly Rate: Starting at $25.44

Deadline for Applications: April 8, 2024

We thank all applicants – however only those selected for an interview will be contacted.

Northern Credit Union is an equal opportunity employer and committed to providing an accessible recruitment process for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodations at any stage of the application or interview process, please contact the Human Resources Department.