Warehouse Supervisor

Hörmann Northwest Door LTD is a family-owned company with a highly dedicated team who takes pride in supplying one of the widest ranges of high quality residential and commercial garage doors in the industry. We provide the building industry with innovative garage doors at competitive prices while maintaining a reputation of quality, reliability and integrity. We offer a team-centered environment, where each member's unique knowledge, skills, abilities, and efforts define our success as a company.

We are looking for a Warehouse Supervisor for our Distribution Center in Surrey, BC to motivate and engage the Warehouse team and oversee all warehouse functions to ensure all tasks are completed on time and accurately.

Work shifts are full-time Monday through Friday from 7:30am to 4:00 pm with weekends off.

You may do any or all of the following in your typical workday:

• Responsible for daily operations of the warehouse
• Supervise warehouse employees, provide work direction
• Hire warehouse employees, provide coaching, mentoring and training opportunities
• Approve requests for time off and timecards; write and administer performance reviews; administer corrective action
• Conduct physical inventories for the purpose of verifying stock and identifying losses, maintain accurate records of all the inventory and stock in the warehouse
• Coordinate local outbound shipments with customer service and customers on company trucks or outside carriers, ensuring all orders are complete and accurate
• Work closely with customer service, customers and warehouse staff to ensure all customer orders are ready and accurately staged to meet the customer’s requirements
• Review customer orders as they are released to the warehouse, check that inventory levels are appropriate to complete the order
• Ensure proper handling and storage of goods and supplies
• Supervise the labeling and tagging of warehouse items to ensure accuracy of inventory
• Provide excellent customer service
• Review purchase order acknowledgements; verify cost, product and quantity for factory and special orders
• Maintain a clean and organized warehouse; ensure trash is picked up and dumped, floors are swept clean and bathrooms and break areas are clean and tidy
• Develop and implementing internal procedures and processes
• Helping to load customers’ trucks/trailers as required

Requirements for the position:

• Knowledge of customer service principles and practices
• Knowledge of warehouse coordination, work flow and staff supervision
• Working knowledge of and ability to create, maintain and effectively work with spreadsheets and other office programs
• Knowledge of the functionality of warehouse machines and equipment
• Knowledge of safety standards
• Knowledge of cycle counting, labeling and tagging warehouse items
• Strong oral and written communication skills
• Strong interpersonal and negotiation skills
• Proven ability to lead teams and provide clear work direction
• Effectively lead, delegate and motivate subordinates
• Ability to organize, prioritize and motivate teams to meet objectives
• Able to lift less than 50lbs without assistance and more than 50lbs using a team-lift
• High school diploma or equivalent required
• 2-4 years experience in a warehouse environment
• Previously supervisory experience required
• Experience in the garage door or building materials industry an asset

We offer great benefits!

• Company paid healthcare, prescription, dental, and vision
• Company paid life and long-term disability insurance
• Paid vacation
• RRSP with company match

We thank all applicants for their interest in joining our team but advise that only those deemed suitable will be contacted.

We encourage our Hörmann team members to live our core values - INTEGRITY, HUMILITY & ACCOUNTABILITY - each and every day.

Hörmann is committed to supporting a workplace environment that values diversity and inclusiveness. We are committed to accommodating candidates with disabilities throughout the hiring process and will work with applicants requesting accommodation.