Zoo Tour Guide

Reptilia Whitby is looking for outgoing individuals to give our guests an amazing Behind the Scenes experience on weekends and holidays!

Tour guides must:

- Be able to deliver a fun, engaging and educational tour with a wide variety of group sizes and ages

- Properly communicate facts and information about reptiles in an accurate and age-appropriate manner

- Be comfortable handling and feeding reptiles

- Be comfortable overseeing and directing guest interactions with animals, in a way that keeps both guests and animals safe and comfortable

- Have excellent time management and organization skills

- Be able to work under pressure with deadlines

- Have excellent customer service and conflict resolution

- Be able to work independently and in a team setting

- Be available to work on weekends and school holidays (eg. PA days, March Break, Summer Break, etc.)

- Be able to provide a clear Vulnerable Sector Check

Preferred Qualifications:

- At least 1 year experience working with reptiles

- At least 1 year experience in customer service

- At least 1 year experience in sales

- At least 1 year experience in public speaking, ideally with young audiences

Scheduling:

- 8-hour shifts

- 8-16 hours per week, with more hours available on holidays.

Job Types: Part-time, Casual

Salary: $17.55 per hour

Expected hours: 8 – 16 per week

Schedule:

• 8 hour shift

Supplemental pay types:

• Tips

Experience:

• Reptile: 1 year (preferred)
• Customer Service: 1 year (preferred)

Ability to Commute:

• Whitby, ON L1N 0M2 (required)

Work Location: In person