Account Manager - Gallagher Benefit Services

Job Description

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

As you consider the value of working for Gallagher, remember your talent, winning attitude and strong performance will be highly valued. We are currently looking for an Account Manager that has the character and personality to work with a strong team of personable and successful individuals in a fast-paced office that has a focus on continuous improvement. How will I impact the business? As the Account Manager you will be responsible for the day-to-day account management of employee group benefit plans with our mid-sized clients. Our approach is warm and our relationships are everything with these client groups.

• You will build, expand, and nurture relationships with existing clients.
• You will have consultative conversations with your internal client partners (Production/Sales/Consulting/Analysis) to ensure that your client strategy is aligned and implemented
• Your focus will be on client retention and relationship management. We hope that you will feel confident enough in your relationships to uncover additional opportunities to drive the sale of additional services and coverage levels
• Reciprocally with the client, you will craft an annual strategy and ensure that all goals are being implemented. You know who your decision makers are and can quickly seek solutions to problems
• You will develop positive working relationships with all internal partners and be an active participant in building a strong office culture - Your contribution will range from administrative to strategic and your ability to impact both will make you an asset to our team
• You will apply your benefits expertise to help prepare and present renewals and employee benefit sessions, negotiate with carriers, interpret benchmark data and analyze trends, and work with the entire HR suite to ensure proper technical account implementation.

• Proven experience in Account Management with Broker/Consulting firms, Insurance Carrier, or Third-Party Benefits Administration, or similar organizations
• Comfortable with speaking in front of groups of employees and clients and not afraid to share your expertise and experience to benefit the team
• Successful completion of CEBS, GBA, Life License or similar designations is an asset
• Consistent track record of solving complex client challenges through analytical & creative problem solving, while navigating potentially difficult conversations
• High level of comfort managing client groups of a wide variety of sizes and levels of complexity
• Hands-on renewal or marketing benefits plan experience a definite plus
• Able and willing to travel when business demands
• Consider yourself an expert in Microsoft 360 and can manage your Outlook inbox with ease