Account Manager

Description:

This position involves achieving sales goals and overseeing important national accounts for Calibre. The chosen candidate will handle various sales tasks, such as overseeing contracts, direct sales, maintaining customer relationships, managing relationships with vendors, and keeping track of financial performance.

• Manage and expand a specific group of crucial national accounts.
• Explain the benefits and applications of our products to customers through meetings, phone calls, or emails.
• Stay updated on product developments, competitors, and market conditions, and adjust strategies accordingly.
• Support customers even after the sale to solve issues and provide ongoing assistance.
• Collaborate with the sales team to nurture long-term connections with clients.
• Devise an annual growth plan, evaluate progress on accounts, and make adjustments as needed.
• Take full responsibility for customer processes and satisfaction.
• Offer valuable, thorough, accurate, and timely analyses.
• Assist with various daily tasks as necessary.

Work experience requirements:

• At least 7 to 10 years of experience in sales or account management
• Successfully managed large multi-level accounts
• Demonstrated leadership, communication and listening skills
• Skilled in working successfully with a diverse team of people

Education Requirements:

• Bachelor’s Degree from four-year University or College
• Proficient in MS Excel and other MS Office product

Core Competencies:

• Excellent spoken and written English communication skills
• Strong with email communication
• High level of commitment to exceptional customer service
• Dynamic sales experience with a strong ability to proactively plan account/customer development
• Comfortable with managing multi-million-dollar accounts
• Self-motivated team player capable of multi-tasking and managing multiple priorities
• Ability to analyze data and prepare succinct reports.
• Adept at developing strong partnerships, while maintaining a bottom-line focus
• Excellent problem solving
• Able to work under pressure and meet time sensitive deadlines – multi-tasking is key
• Aptitude for solving practical problems and dealing with a variety of concrete variable in situations where only limited standardization exists.
• Strong administrative and organizational skills
• Hybrid Work is Available.

Job Types: Full-time, Permanent

Salary: $70,000.00-$75,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Vision care
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay
• Commission pay

Application question(s):

• We will not offer a higher salary then what is posted. Are you okay with that?

Experience:

• B2B sales: 5 years (required)
• Account management: 5 years (required)
• Customer relationship management: 5 years (required)

Willingness to travel:

• 25% (required)

Work Location: Hybrid remote in Concord, ON L4K 2A5