Overview
Languages
English
Education
- Bachelor's degree
- or equivalent experience
Experience
2 years to less than 3 years
Work setting
- Willing to relocate
- Hospitality industry
- Retail/wholesale establishment/distribution centre
- Hotel, motel, resort
- Restaurant
Budgetary responsibility
- $500,001 - $1,500,000
Responsibilities
Tasks
- Supervise other workers
- Establish and implement policies and procedures
- Train other workers
- Train, direct and motivate staff
- Assign, co-ordinate and review projects and programs
- Determine and establish office procedures and routines
- Plan, develop and implement recruitment strategies
- Schedule and confirm appointments
- Manage training and development strategies
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Oversee the preparation of reports
- Advise senior management
- Respond to employee questions and complaints
- Order office supplies and maintain inventory
- Organize and administer staff consultation and grievance procedures
- Oversee payroll administration
- Plan, organize, direct, control and evaluate daily operations
- Greet people and direct them to contacts or service areas
- Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
- Type and proofread correspondence, forms and other documents
- Perform data entry
- Provide customer service
- Work with the marketing department to understand and communicate marketing messages to the field
- Recruit and hire workers and carry out related staffing actions
- Recruit and hire staff
- Maintain and manage digital database
- Coaching
- Perform basic bookkeeping tasks
- Consult with clients after sale to provide ongoing support
- Conduct performance reviews
- Supervise office and volunteer staff
Supervision
- 5-10 people
- 11-15 people
Experience and specialization
Computer and technology knowledge
- Google Docs
- Kronos
- MS Excel
- MS PowerPoint
- MS Word
- Adobe Photoshop
- Enterprise resource planning (ERP) software
- MS Office
- Adobe Acrobat Reader
- Google Drive
- Electronic mail
Technical terminology
- Financial
- Business
Area of work experience
- Purchasing, procurement and contracts
Type of industry experience
- Food
Area of specialization
- Correspondence
- Reports and records
- Financial statements
- Invoices
- Charts, tables, graphs and diagrams
- Project management
- Business process management
- Facility management
- Accounting
- Payroll services
Additional information
Security and safety
- Bondable
- Enhanced reliability security clearance
Transportation/travel information
- Own transportation
- Own vehicle
- Willing to travel
- Valid driver's licence
- Travel expenses not paid by employer
- Public transportation is not available
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Attention to detail
- Repetitive tasks
- Work with minimal supervision
Personal suitability
- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Accurate
- Client focus
- Reliability
- Time management
- Adaptability
- Accountability
- Dependability
- Due diligence
- Quick learner
Benefits
Financial benefits
- Bonus
Other benefits
- Free parking available