Administrative Assistant

We are hiring a full-time Administrative Assistantfor our psychology clinic. This role will report to the Clinic Manager. Prairie Psychology Services provides expert individual, family, and couples therapy backed by science. Our mission is to provide quality, evidence-based assessment, and treatment services in a compassionate, confidential, and effective manner.

Who you are:

• Two-years experience in a customer service or administrative role, especially in a clinic or office environment.
• Proficient use of Microsoft Office and other business software applications
• Trustworthy and discreet about confidential information
• Ability to work collectively
• Organized and work under tight timeframes
• Polite, thoughtful, kind and conscientious
• Excellent communication skills both written and spoken

Responsibilities:

• Provides administrative and office support to clinic staff.
• Maintains staff schedules and manages client appointments, registrations, and cancellations.
• Provides reception services for clients for in-person visits, phone, and telehealth appointments.
• Answers telephone and e-mail inquiries, relay messages and information accurately, with follow-ups as required.
• Ensures that office inventories, phone systems, computer systems and equipment inventories are maintained.
• Maintains confidential files and communications according to privacy and mental health standards and best practices. Handles highly sensitive information and maintains client confidentiality.
• Assists in the administration of day-to-day financial activities on behalf of the clinic, including invoicing and collection.
• Assist with the preparation and distribution of clinic reports and correspondence.

We thank all applicants for their interests: Only those under consideration will be contacted.

Job Type: Full-time

Salary: From $18.00 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person