Overview
Languages
English or French
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
Work setting
- Spa
- Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
- Supervise other workers
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Order office supplies and maintain inventory
- Greet people and direct them to contacts or service areas
- Type and proofread correspondence, forms and other documents
- Train, direct and motivate staff
- Supervise office and volunteer staff
- Recruit and hire staff
- Plan and control budget and expenditures
- Perform basic bookkeeping tasks
- Oversee the preparation of reports
- Oversee development of communication strategies
- Manage training and development strategies
- Consult with clients after sale to provide ongoing support
- Conduct research
- Assign, co-ordinate and review projects and programs
- Perform data entry
- Provide customer service
- Work with the marketing department to understand and communicate marketing messages to the field
Experience and specialization
Area of specialization
- Business services
Benefits
Financial benefits
- Commission
- Gratuities
Long term benefits
- Other benefits
Other benefits
- Parking available