Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Work setting
- Transportation, communication and utilities
Responsibilities
Tasks
- Train, direct and motivate staff
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Manage contracts
- Manage training and development strategies
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Respond to employee questions and complaints
- Order office supplies and maintain inventory
- Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
- Set up and maintain manual and computerized information filing systems
- Provide customer service
- Maintain and manage digital database
Additional information
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Repetitive tasks
Personal suitability
- Ability to multitask
- Flexibility
- Judgement
- Organized
- Team player
- Accurate
- Client focus
- Reliability
- Time management
- Adaptability
- Quick learner