Administrative Assistant/Receptionist

Administrative Assistant/Receptionist

Join our dynamic team as an Administrative Assistant/Receptionist, where you’ll be at the heart of our corporate office operations and have the exciting opportunity to provide support across our various sites throughout Calgary. If you’re a proactive, organized, and personable individual with a passion for providing support and making a difference, we’d love to hear from you!

Reporting to the Executive Vice President and Chief Operating Officer or designate, the Administrative Assistant/Receptionist will provide confidential reception and administrative support to members of the Senior Leadership Team, Director-level positions and Site Administrators. This role requires a high level of confidentiality necessary for various types of information.

Work Location: Corporate Office, with coverage across various sites in Calgary

Employment Type: Full-Time Permanent

Accountabilities:

· Serve as the first point of contact for our visitors, clients, and staff in a friendly and professional manner.

· Manage incoming calls, including screening, directing and taking messages as appropriate.

· Provide administrative support across various departments, care homes, including document preparation, data entry, filing, and managing correspondence.

· Coordinate and arrange meetings and appointments, including room bookings, catering arrangement, and setting up video/conference calls as required.

· Assist with the communications and marketing strategies of the organization as directed.

· Act as a key liaison between employers and educational institutions for student practicum placements in care homes, while also ensuring the timely and accurate management of student records in Intercare’s online clinical database

· Assist in completing Post Admission Follow-up Surveys and drafting quarterly summary reports, maintain a log sheet of all calls, aid in creating and formatting site satisfaction/engagement surveys, and assist with various surveys including Resident & Family Engagements, Site Food, Recreation, Quality Project, and targeted ad-hoc engagement/feedback surveys as needed.

· Perform all other duties as required.

Qualifications:

· Two-year Post-Secondary Certificate/Diploma with Business focus; or equivalent preferred.

· Excellent computer skills, intermediate to advanced skill with MS Applications (Access, Word, Excel, Desktop publishing, PowerPoint, Survey Monkey set up and data management, familiarity with graphics design, e-mail, familiarity with website upkeep and postings.)

· 2 – 4 years’ experience as an Administrative Assistant in healthcare field or equivalent.

· Ability to multi-task, understand/ manage/ respond to varying priorities and use time management skills in order to meet short deadlines.

· Excellent communication skills (verbal, non-verbal and written).

· Detail-oriented, a fast learner, and ability to handle multiple tasks.

· Demonstrates strong organizational and interpersonal skills to work effectively with a wide variety of internal and external resources.

· Maintains a high level of professionalism and confidentiality.

· Ability to work independently and to work effectively as a member of a team.

What we offer:

· Work/life balance.

· Team-Focused approach.

· Respectful and positive work environment.

· Competitive pay and benefits.

· Matching RRSP contributions.

· Employee perks and discounts.

· A chance to create a meaningful impact.

Applications will be accepted until a suitable candidate is found

Interested applicants are invited to apply and submit their resume to Human Resources via our website at www.intercarealberta.com.

We thank all applicants for their interest; however, only those applicants considered for an interview will be contacted.

Job Type: Full-time

Schedule:

• Day shift
• Monday to Friday

Work Location: In person