Administrative Assistant/Receptionist

RECEPTIONIST:

Cornwall Dental Clinic is seeking a professional, energetic, and friendly receptionist to work our front desk and to perform a variety of administrative and clerical tasks.

As a Front Desk Receptionist, you will be the first point of contact for our clinic. The successful candidate should have a pleasant personality as this is also a customer service role.

Job Duties and Responsibilities:

• Greeting and welcoming patients to the practice.
• Ensure patient receive personal attention in a timely professional manner.
• Ensure that all appropriate forms are completed prior to client receiving service.
• Attached forms to electronic dental chart ready for all dental providers.
• Assisting patients to fill out information forms.
• Create proper documentation, adding a signature to interactions with patients to facilitate proper follow-up among staff.
• Schedule, re-schedule appointments as needed, Fill cancellations and no-show openings.
• Call patient to confirm the following day's appointment.
• Ensure patients have the correct dental insurance providers and number on file.
• Verify methods of payment and collecting payments as needed. Record and balance cash and receipts daily.
• Performing general office duties such as answering multi-line telephones, photocopying, filing, faxing, scanning, sorting and sending forms.
• Organize and manage referrals to specialist including managing lab work request.
• Perform other related duties as assigned by the Dentists, Office Manager and Clinical Manager.

Relevant Skills and Knowledge:

• Professional attitude and appearance.
• Proficiency in Microsoft Office
• Ability to work in a fast pace environment
• Ability to be resourceful and proactive when issues arise
• Exceptional time-management skills
• Strong attention to details.
• Good judgement and critical thinking skills
• Excellent written and verbal communication skills
• Knowledge of Dentrix an asset but one-on one training is provided.

Job Types: Full-time, Permanent

Salary: $19.00-$23.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift

Experience:

• Front Desk experience in a Dental Office: 1 year (required)

Work Location: In person

Expected start date: 2024-03-11