Administrative Clerk

Work setting

• Office

Responsibilities

Tasks

• Type and proofread correspondence, forms and other documents
• Receive and forward telephone or electronic enquiries
• Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
• Sort, process and verify applications, receipts and other documents
• Process incoming and outgoing mail manually or electronically
• Send and receive messages
• Prepare and format page presentation
• Compile data, statistics and other information
• Provide general information to clients and the public
• Photocopy and collate documents for distribution, mailing and filing
• Conduct research
• Perform data entry
• Provide customer service
• File material in storage area
• Label files according to retention and disposal schedules
• Label, file and retrieve documents
• Locate and remove files requested

Experience and specialization

Computer and technology knowledge

• Mac OS
• MS Word
• MS PowerPoint
• Adobe Acrobat Reader
• MS Excel
• MS Outlook
• MS Windows
• Electronic mail

Equipment and machinery experience

• Scanner

Area of specialization

• Forms and records
• Contracts
• Correspondence

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Combination of sitting, standing, walking
• Sitting
• Bending, crouching, kneeling
• Attention to detail
• Work with minimal supervision

Personal suitability

• Adaptability
• Analytical
• Collaborative
• Creativity
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Proactive
• Quick learner
• Time management
• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Punctuality
• Resourcefulness
• Team player