Front Desk Hotel Clerk

Work setting

• Hospitality industry
• Staff accommodation available
• Hotel, motel, resort
• Rural area
• Relocation costs covered by employer

Responsibilities

Tasks

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Central reservation system (CRS)

Additional information

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Organized
• Reliability