Front Desk Agent- Kilmorey Lodge

Summer Staff Wanted!

We are looking for energetic and charismatic employees to join our team!

We have positions available at the Front Desk at Kilmorey Lodge!!

Why Waymarker?

• Waymarker runs 4 unique properties in Waterton Lakes National Park in the summer and 2 during the winter season
• The baseline Starting Wage is $15.00/hr. with a completion bonus
• Discounts at all of our hotels as well as Vimy's Lounge and Grill, Kilmorey Lodge and Pizza of Waterton
• The chance to visit our sister properties in Golden BC and Canmore Alberta
• There is room for advancement in our company.
• Staff Accommodation available for rent
• Contract extensions available into winter

Some of the job duties include but are not limited to:

• Register arriving guests and assign rooms,
• Process group arrivals and departures,
• Take, cancel and change room reservations,
• Provide information on hotel facilities and services,
• Provide general information about points of interest in the area,
• Process guests' departures, calculate charges and receive payments,
• Balance cash and complete balance sheets, cash reports and related forms,
• Maintain an inventory of vacancies, reservations and room assignments,
• Follow emergency and safety procedures,
• Clerical duties (i.e. faxing, filing, photocopying),
• Assist clients/guests with special needs,
• Handle wake-up calls,
• Answer telephone and relay telephone calls and messages

Requirements:

• Must be able to work as a team as well as an individual
• Must be able to read, write and communicate in English.
• Must have an eye for detail.
• Ability to stand, walk, and crouch for long periods of time.
• Previous customer service and Front Desk experience is an asset

Visa Requirements:Applicant must hold the proper work authorization to be legally eligible to work in Canada.

Job Types: Full-time, Seasonal

Salary: $15.00-$16.50 per hour

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• Flexible schedule
• On-site parking

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Overtime
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Overtime pay

Experience:

• Customer service: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Canadian Work Permit or Canadian Residency (required)

Work Location: In person

Expected start date: 2024-05-01