Hotel Front Desk Agent, Part time Evenings, Potential for Full Time

Looking to hire a new Part Time Front Desk Agent with Potential for Full time to join our team Starting $17-18/hr for an experienced person.

Job is located in Nisku, Alberta a few minutes away from the Edmonton International Airport.

(We try to keep people as long as we can in a family environment, we are not another hotel/corporation with rotating staff, this will be a long term secure position, if you're looking for short term position please look elsewhere)

Accommodation available at nearby sister property if required.

Please read the requirements before applying:

JOB REQUIREMENT:

• Strong knowledge of hospitality industry methods, practices, and techniques
• Knowledge of accounting practices and principles
• Knowledge of cost analysis, fiscal management, and budgeting techniques
• Knowledge of building up reviews from customers for the property
• Analyze and interpret the needs of clients and offer the appropriate solutions
• Conflict resolution, negotiation, and objection handling skills
• Able to build and maintain lasting relationships with corporate clients and customers

DUTIES:

• Maintain an inventory of vacancies, reservations and room assignments
• Register arriving guests and assign rooms
• Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
• Present statements of charges to departing guests and receive payment.
• Hotel security
• Post all daily room and outstanding charges.
• Take over from the evening cashier, checking and accepting float and takings.
• Accept and lock away keys from various departments.
• Prepare Credit Card/Charge Card summaries.
• Maintain a high standard of personal hygiene and appearance.

Call Josh at 780-975-5265 after 10:35 am

Job Types: Full-time, Permanent

Salary: $17.00-$18.00 per hour

Schedule:

• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekends as needed

Ability to commute/relocate:

• Nisku, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)

Work Location: In person