Front Desk Hotel Clerk

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Maintain an inventory of vacancies, reservations and room assignments
• Answer telephone and relay telephone calls and messages
• Respond to complaints of guests
• Answer clients' inquiries and provide information
• Greet customers
• Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems