Administrative & Warehouse Assistant

Mackay Communications, Inc., dba Mackay Marine, is a global marine electronics service company with more than 430 employees in seventeen (17) countries, including the Americas, Europe, Asia, and Africa. For over fifty (50) years, Mackay has sold, installed, and serviced navigation and communication equipment onboard commercial and naval ships.

Mackay currently has an opening for an onsite, experienced Administrative-Warehouse Assistantwith the skills and qualifications listed below in our Vancouver, BC depot. We offer competitive salaries and exceptional benefits such as paid time off plus 14.5 holidays, company paid supplementary insurance and DCPP match of up to 6%. TJD

Administrative-Warehouse Assistant Job Summary:

The Administrative Warehouse Assistant is responsible for contributing to the efficient operation of the office, inventory, shipping & receiving areas. Daily administrative responsibilities include answering incoming telephone calls and emails, maintaining files, data entry, preparing correspondence, updating spreadsheets and computer-generated reports/documents. Routine warehouse responsibilities include checking stock availability, maintaining stockroom records, ordering inventory, pricing work orders, shipping, receiving, and applicable correspondence associated with these tasks.

The Administrative-Warehouse Assistant will ensure that all questions and areas of Human Resources and Payroll are handled by Mackay-Corporate only.

• Ensure adherence to company policies and procedures.
• Execute depot procedures in accordance with established company standards for customers, sales, vendors, depots, and dealer needs.
• Respond to inquiries from Corporate USA Accounting, HR, Payroll, IT, and its executives. Forwards all HR and/or Payroll, matters, external inquiries, and employee questions to HR-Corporate.
• Data entry into company database, process weekly invoices, sales/service inquiry logs, sales orders, and work orders.
• Proficient in using Solomon to obtain simple reports, track transfers, shipments, and logging inventory items both shipped and received.
• Perform general office duties. Answer the telephone, email, prepare correspondence, distributes/sends mail, checks stock on hand, and orders office supplies in a cost-effective manner.
• Maintains internal spreadsheets for vacation, sick, and daily time reports for service technicians.
• Prepare biweekly timesheets for supervisor’s review before forwarding to Payroll.
• Processes technician expense reimbursements.
• Maintains accurate records of credit card payments and bank deposits.
• Maintain inventory records for all goods/supplies shipped and received. Ensures inventory is correctly maintained and may be required to assist with or perform cycle counts.
• Contacts manufacturers and distributors via telephone, fax, or email to obtain availability and prices on needed equipment, parts, or materials.
• Checks goods received against purchase orders and/or requisitions to ensure completeness, label, and store per internal procedures.
• Other tasks as directed.

_ Administrative-Warehouse Assistant Qualifications:_

• Proficient in English.
• University degree preferred, Vocational (two years post High School) at minimum.
• 3+ Years of administrative and clerical assistance.
• 3+ Years of customer service.
• 1+ Years of inventory experience.
• Professional appearance, punctual, accountable, and maintains confidentiality.
• Excellent phone etiquette, verbal, and written communication skills.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Valid driver’s license and reliable transportation.

Mackay is an Equal Opportunity Employer and a veterans-friendly organization.
Candidates must be legally authorized to work in Canada and pass a thorough background check related to the job.

No recruiters – no phone calls!

Job Type: Full-time

Pay: $22.00-$25.00 per hour

Expected hours: 37.5 per week

Benefits:

• Dental care
• Disability insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Ability to Relocate:

• Burnaby, BC V5A 3C2: Relocate before starting work (required)

Work Location: In person