AddressThe Vicinity Motor (Bus) Corporation (Previously Grande West Transportation Group) is a Canadian bus manufacturer which designs, engineers and manufactures mid-size buses for transit authorities and commercial enterprises. The Vicinity bus is available in a variety of models powered by clean diesel or CNG, designed with affordability, accessibility, and environmental responsibility in mind. Further to this, as a part of the global transition to sustainable transportation, the Vicinity Motor Corporation will be introducing the Vicinity Lightning EV bus, as well as a line of Electric Work Trucks.
We are looking for an Administrator to support our sales team. The Administrator is a hands-on position that requires strong communication skills, the ability to work well in a team in a fast- paced environment and a willingness to take ownership of your personal development.
This role reports directly to the Sales Manager.
Duties & Responsibilities:
- Maintain and expand company database of customers and sales prospects.
- Make introductory phone calls and schedule customer meetings to source new business.
- Receiving and processing purchase orders.
- Verifying orders, including customers' personal information and payment details.
- Contacting customers by phone or email to answer queries and obtain missing information.
- Maintaining and updating sales and customer records.
- Compiling monthly sales reports.
- Expediting orders through internal liaison.
- Directing feedback from customers to relevant departments.
- Performs research, gathers, compiles and assembles a variety of statistics and information for reports.
- Reviews all contracts for errors, in completion or incorrect legal business names.
- Assisting with administrative needs for project launches.
- Update & maintain production schedule as required.
- Coordination of trade shows locally & within North America.
- Supporting the sales department with other administrative tasks, if requested.
Experience & Qualifications:
- 1-2 years outside sales or sales support in a B2B setting required
- Experience in marketing preferred
- Experience with automotive contracts preferred
- Passionate about inside sales, comfortable in cold-calling, and being able to prospect clients
- Able to effectively manage multiple customer deals, issues, etc.
- Passionate about providing a great customer experience
- Excellent written & verbal communication skills
- Strong interpersonal skills with the ability to build and maintain relationships
- Focused and goal-oriented with strong time management and organizational skills
- Proficiency in Outlook, Word, Excel, PowerPoint, Google sheets, with an aptitude to learn other relevant applications and technical/office equipment
- Positive, friendly attitude and strong interpersonal skills (teamwork)
- Self-motivated, punctual and disciplined
- High School graduation Diploma is key
- Proactive and ability to flourish with minimal guidance and handle uncertainty with ease
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