Administrator, Bc Rent Bank

About Vancity Community Foundation

Vancity Community Foundation (VCF) was founded on the belief that if we work together, we will have the resources we need to build a thriving community.

Everything we do is an investment in community. We believe that if all our assets are invested in building communities, where cooperative principles and practices are flourishing and social justice and environmental sustainability are centered, the world will be a better place and community well-being will be enhanced.

Our vision, shared with Vancity, is a transformed economy that protects the earth and guarantees equity for all.

• We implement cooperative principles and practices.
• We believe in social justice and financial inclusion.
• We actively work towards Truth + Reconciliation and being an anti-racist organization.
• We are committed to environmental sustainability and climate justice.
• We are a Living Wage Employer.
• We value collaboration, innovation, integrity, equity, and community.

About the workplace

This role will enjoy hybrid working arrangements which can be fulfilled primarily from the office of VCF at 312 Main Street in Vancouver or your home-based based office. Periodically, you’ll be required to attend in-person activities or events.

As an Administrator, BC Rent Bank, you will support the small, collaborative and driven team at BC Rent Bank to meet its program goals and objectives. The administrator is a key clerical role that will interface with BC Rent Bank, VCF staff, the public, and our Rent Bank partners. The main functions of the administrator will be responding to inquiries from the public about the program (phone calls, emails); scheduling; electronic filing; processing invoices and payments; and preparing, fulfilling, and tracking of funding agreements.

In addition, you will work closely with our partners to collect project-specific data and will be responsible for collating, reviewing, and verifying it for accuracy and entering data into a variety of databases to meet the reporting requirements of external funders and stakeholders.

This is a Full-time, Permanent role and reports directly to the Managing Director, Rent Bank.

A typical day would involve:

• Administer work process and systems to facilitate the effective and efficient delivery of services according to established standards
• Provide ongoing administration and coordination support in order to free up the capacity of team members including working in MS Word, Excel, and Outlook, and a variety of databases.
• Identify and communicate obstacles to team members in order to optimize work processes and practices
• Liaise with other staff to provide integrated support within the team, department, division or community

You Have:

• A high school diploma at minimum with clerical training prioritized
• Previous clerical experience is appreciated
• Previous data entry experience
• Strong communication and interpersonal skills
• Strong knowledge of administrative/clerical practices and techniques
• Strong planning and communication skills to assist in the program/project planning activities, including coordinating schedules and timelines and coordinating events
• Experience working with MS Office, with strong skills in Excel, Word, PowerPoint, and Outlook.

You are:

• Comfortable learning and adapting to new technology
• Willing to work in a fast-paced environment with firm deadlines
• Comfortable working on a team that is primarily working remotely
• Highly detail oriented in your work and place a high value on being organized
• Willing to learn and adapt to the role as new needs emerge
• Someone who enjoys completing tasks and are able to prioritize them based on upcoming deadlines
• Comfortable communicating with individuals/renters who are under stress or experiencing a crisis

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for the role is $44,700 to $67,100 and a candidate’s offer is likely to be up to the mid-point of the role ($55,900). The upper half of the salary range is typically reserved for individuals who have demonstrated consistent strong performance in the role and possess a high level of job knowledge and skill.

Posting Deadline: Posted until filled

To learn more about VCF, please visit https://www.vancitycommunityfoundation.ca/

We offer:

• We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows — to a maximum of six weeks per year — as their length of service increases. In addition, full-time, permanent staff may be able to purchase extra days of vacation through our flexible benefits package.
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness, plus opportunities to take unpaid leave for a variety of reasons.
• Our health care & dental benefits offer three levels of health care and dental coverage for you to select from. These benefits will also be effective immediately based on your hire date.
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined pension plan that pays you a retirement income for life.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience. As part of this commitment we are taking action to learn more about our applicants and ask that you complete a short and anonymous Diversity Survey that will influence the design and execution of Vancity’s overall DEI initiatives and programs, one of which aims to advance our commitment to become a financial force for change and build a fair world. Please click this hyperlink to complete the Diversity Survey. Your responses are collected anonymously and will never be linked to your job application.

Please note that all shortlisted candidates for this role will be required to complete a background check which includes employment verification, credit check, and a criminal record check. Vancity is an inclusive and equitable employer and actively seeks to advance racial equity, inclusion and belonging across the organization. Vancity offers required accommodations in all stages of the recruitment process. If you require an accommodation, please advise us, and we will work with you to meet your needs.