Animal Care Expert

What’s in it for You (other than hanging out with pets all day!)

• Sales-related bonuses
• Staff discounts
• Ongoing training, career development & advancement opportunities
• Flexible work hours
• Fun, pet-friendly workplace

Job Overview:

At Pet Valu, we strongly believe compassion is in our every interaction, our commitment to safety, and the level of expertise and efficiency that our Animal Care Experts (ACEs) deliver is what sets us apart.

We are looking for people who are just as passionate about animals and their well-being to help create memorable moments in our stores every day. You’ll thrive on supporting your team of humans too!

In between the pet cuddles, excited sniffs and belly rubs, other duties include:

• Performing cash related functions, sales processing – debit, credit transaction, opening/end of day closing related activities and handling general customer inquiries
• Preparing merchandise orders, prepare banking deposits and other miscellaneous paperwork.
• Cleaning small animal cages daily
• Caring and selling small animals such as hamsters, rabbits, guinea pigs and birds
• Cleaning fish tanks and caring for reptiles
• Cleaning and handling live crickets, feeding crickets to reptiles
• Ensuring that the safety standards, procedures and protocols with regard to sale floor is maintained i.e., Sweeping, dusting and other general store maintenance activities
• Assisting in replenishing and stocking the shelves after receiving deliveries/as needed of pet food, supplies and accessories up to 50LBS.
• Bringing items up to 50LBS, such as dog food, litter and crates, to customer vehicles'.
• Other duties and tasks as required.

What you bring:

• Previous retail or guest service experience with leadership skills is desirable.
• All applicants must be able to demonstrate the ability to provide inspirational, authentic, and personalized customer service.
• Flexible schedule based on business needs this may include openings, closings, and weekends.
• Previous experience with retail point-of-sale (POS) software is desirable.
• Drive Key Performance Indicators (KPI) results for your store by achieving set goals.
• Possess outgoing and friendly personality with the ability to work with minimal supervision.
• Ability to lift 50lbs repetitively without assistance.
• Access to reliable transportation to and from the store

What to expect after you apply:

• Once your resume has been reviewed, qualified candidates will be contacted for the first round of phone interviews.
• If successful, you will be invited to an in-person interview.

Job Type: Part-time

Benefits:

• Flexible schedule
• Store discount

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Overtime pay

Experience:

• Customer service: 2 years (preferred)

Work Location: In person