Assistant Housekeeping Manager

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 3 years to less than 5 years

Tasks

• Assist in managing the day-to-day activities of the housekeeping department; schedule employees to ensure proper coverage.
• Monitor performance and recommend/initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.
• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
• Conduct routine inspections of all guest rooms/suites and public areas to ensure furnishings, guest rooms, suites, equipment, housekeeping and food and beverage linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.
• Collaborate with maintenance department to address any repairs or maintenance issues
• Ensures the completion of the Housekeeper’s Report and communicates clean and available rooms to the Guest Services Department.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Assist in controlling expenses and minimizing waste in all areas of housekeeping.
• Conduct pre-shift meeting and review all information pertinent to the day’s activities.

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Team player
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week

We offer competitive pay, benefits package, and opportunities for career growth. If you have a passion for cleanliness and hospitality, we would love to hear from you.

Job Type: Full-time

Salary: $18.00-$18.75 per hour

Expected hours: 40 – 45 per week

Benefits:

• Dental care
• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Application question(s):

• Have you worked in supervisory level for atleast an year?

Experience:

• Cleaning: 2 years (preferred)

Work Location: In person