Associate Supervisor (Library) / Public Service Clerk

POSITION: Associate Supervisor/Public Service Clerk (Competition #2024-31)

LOCATION: Various Library Locations (south branches)

EMPLOYMENT STATUS: Permanent Part-time (hours vary/casual; 0-20 hrs/wk)

REPORTING TO: Rural Community Librarian

UNION AFFILIATION: Non-Union

WAGE RANGE:Associate Supervisor: $28.10/hr - $35.13/hr

Public Service Clerk : $24.55/hr - $30.69/hr

WHAT WE OFFER:

• Option of enrollment in OMERS defined benefit pension plan.

POSITION SUMMARY:

This is a casual position requiring flexible availability to fill-in at any branch location as either a Public Service Clerk or Associate Supervisor.

Public Service Clerk

As first-contact customer service representatives, Public Service Clerks are responsible for providing excellent customer service to all members of the community. This position provides basic circulation, informational and technology support for customers; as well as literacy-based programs and activities to promote library services for all ages.

Associate Supervisor

Maintains the day-to-day operations of a library branch in the absence of the Rural Community Librarian or Branch Supervisor. Associate Supervisors are not assigned to a particular branch library and are expected to be available to work on short notice. All Oxford County Library (OCL) employees are responsible for supporting the OCL’s values statement by supporting and promoting a welcoming environment, lifelong learning and innovation.

MINIMUM QUALIFICATIONS:

• Secondary school completion. Post-secondary education preferred.

• Demonstrated experience working in a library environment and previous supervisory experience is an asset. An equivalent combination of education and experience may be considered.

• Experience providing customer service. Previous library experience is an asset.

• Ability to work with key stakeholders to deliver programs and services.

• Ability to show sensitivity and respect for all customers.

• Strong communication skills, including the ability to assess customer needs.

• Advanced computer proficiency, including familiarity with and adaptability to new technologies. Knowledge of library software/ILS and systems are strongly recommended.

• Ability to demonstrate the required competencies for this position in alignment with Oxford County’s competency framework.

• Demonstrated ability to work autonomously, prioritize multiple deadlines and adapt to changing priorities.

• Demonstrated ability to work independently and collaboratively as a team.

• Knowledge of relevant trends, legislation and regulations.

• Valid Ontario drivers’ license required and /or availability to travel to different branch locations at short notice

Resumes will only be accepted electronically via e-mail at: hr@oxfordcounty.ca

Please include position title & competition # in the subject line of your email.

POSTING DATE: Wednesday, January 31st, 2024

CLOSING DATE: Wednesday, February 7th, 2024 by 4:00 p.m.

Oxford County is committed to fostering diversity, equity, and inclusion throughout the Corporation. Oxford County promotes representational and employment equity to represent and serve our communities well. Oxford County is an equal opportunity employer and welcomes applications from all qualified individuals, including women, racialized persons, Indigenous people, persons with disabilities, and other equity-seeking groups. Studies have shown that women and minorities are less likely to apply for posted vacancies unless they meet every single qualification. Oxford County is dedicated to building a diverse and inclusive workplace and encourages you to apply If you’re excited about this role. You may be the right candidate even if your past experience doesn’t align perfectly with every qualification in the job description. Oxford County is committed to fostering an accessible and equitable recruitment process for all applicants. The County will attempt to provide reasonable accommodations to ensure the applicant’s full participation if requested. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, resumes are only accepted in response to advertised vacancies and will be used for the purposes of determining eligibility for employment only. We appreciate all resumes, but only those selected for interviews will be contacted. If you require any document in an accessible format, contact us via email, in person, by telephone, or in writing using the contact information above.

Job Types: Part-time, Permanent

Salary: $24.55-$35.13 per hour

Expected hours: 1 – 20 per week

Benefits:

• Company pension
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person